POSITION OBJECTIVE: To provide for the prompt, efficient, and reliable programming, installation, testing, and maintenance of the Voice over Internet Protocol (VOIP) telephone and mobile radio systems, fiber optic, microwave, and data communication equipment. Provide technical assistance on the Supervisory Control and Data Acquisition (SCADA) and Fault Location, Isolation, and Service Restoration (FLISR) systems. To work and communicate in a team oriented environment in accordance with the Cooperative’s mission, vision, and values.
EDUCATION: Require a Bachelor's Degree in Engineering. Prefer a Degree in Electrical, Electronic, Computer or Telecommunication Engineering. Prefer Cisco certifications with additional training in data and voice communications.
EXPERIENCE: Require one year of experience in data and voice communications. Prefer experience in telephony systems, preferably Cisco and voice trunking technologies. Prefer experience with digital microwave, fiber optics, two-way trunked radio systems, SCADA computer terminals and remote terminals (RTU), radio systems used for SCADA and load management systems, and control systems.
KNOWLEDGE: Prefer a working knowledge of telephony systems; an understanding of the principles and practices utilized in the Cooperative's telephony system; an understanding of the Cisco phone system including Call Manager, Unity, UCCX (scripting, queue management, and campaigns); an understanding of VOIP system design including voice gateways and telecommunications carriers operations, processes, and procedures, voice trunking, and fiber optic and copper cabling; an understanding of the equipment and material needed to install communication equipment; an understanding of computer programs, software applications, and test equipment applicable to this position; an understanding of Microsoft suite products; an understanding of all hazards and safety rules; and the ability to learn and become familiar with RUS specifications, National Electric Code, and National Electric Safety Code. Require ability to pursue a continuous program of self-development both inside and outside of work hours in furthering his/her knowledge to develop in the job and accept increasing responsibilities.
SKILLS: Require effective leadership skills, excellent communication skills, both written and oral, and the ability to work in a team environment. Require the ability to accomplish the following: evaluate historical and real time data, plan systems and courses of action which will achieve a consistent, coordinated, improving level of operations; effectively direct and coordinate team projects; develop and maintain good morale; devise means of securing maximum efficiency relative to personnel and equipment; apply research and study for evaluating activities; keep abreast of developments in the electric distribution industry; plan and prepare programs and budges and evaluate results toward their accomplishments.
Internal Number: 2018-52-009
About Jackson EMC
Jackson Electric Membership Corporation, one of the largest electric cooperatives in Georgia and the nation, is headquartered 50 miles northeast of Atlanta in Jefferson, Ga. The cooperative serves more than 226,194 meters. We have a strong market presence due to the reliable electric supply, personal customer service, high customer satisfaction and reasonable rates that we offer. Our ownership through Oglethorpe Power Corporation, in addition to strategic power contracts, gives us the ability to offer competitive rates.