Accountable for implementation and assistance in developing programs focused on supporting member systems with large commercial and industrial (C&I) customer service, improving large C&I customer loyalty/satisfaction, facilitating as well as promoting member system activities consistent with and achieving the goals of the Hoosier Energy Power Network and developing markets, products and services for the power network.
DUTIES AND RESPONSIBILITIES
Develops and maintains relationships with member systems and C&I customers to identify and solve problems, introduces energy efficiency concepts and technologies and promotes Demand Side Management (DSM) initiatives that add value to the customer-supplier relationship.
Utilizes tariffs to provide lowest cost option for C&I customer while supporting member system margins.
Assists member systems in developing C&I accounts.
Assesses C&I needs, develops and implements programs and projects to the market segments.
Monitors commercial and industrial activities including prospects for economic development projects, develops customer databases and conducts other marketing research to identify, analyze and act upon market opportunities consistent with Hoosier Energy’s goals and objectives.
Bachelor's degree in Electrical, Mechanical or Industrial Engineering or equivalent
Professional Engineering (PE) recognized by the State of Indiana preferred
Certified Energy Manager (CEM) certificate with additional training in utility operations, energy efficiency, and energy auditing and computer applications preferred
6 years' minimum experience as associate engineer, senior engineer and/or project engineer, or key accounts manager for an electric power utility, consulting firm or similar experience with power engineering services
Skills and Abilities:
Broad knowledge of program development, implementation and evaluation
Ability to communicate with individuals at all levels and work as part of a team
Experience with negotiation in terms, agreements and understandings with others
Strong presentation skills
Demonstrated level of professionalism, positive attitude and ability to motivate others
Strong problem solving and decision making skills to identify, anticipate and resolve problems
Excellent organizational skills, attention to detail and ability to multi-task and prioritize
Strong customer service orientation
Intermediate computer skills including Microsoft Office Suite
Hoosier Energy is an Equal Opportunity Employer M/F/Disability/Veteran
About Hoosier Energy
Hoosier Energy is a generation and transmission cooperative serving 18 member electric cooperatives in central and southern Indiana and southeastern Illinois.