To supervise and manage the daily activities of the 24/7 system control area including monitoring, operating, and maintaining the supervisory control and data acquisition (SCADA) system, receiving and dispatching trouble calls, assisting trouble crews in fault isolation, and restoration of service. Schedules work for Technicians in the field.
Minimum Job Specifications
High school diploma or GED required, Associate Degree in Electrical Technology or equivalent preferred.
Minimum of 5 years’ experience with distribution system operation including familiarity with the operation of substation and line equipment controls and devices.
Requires knowledge of personal computers, use of common office software, ability to use the interface software to the various server systems, and the ability to quickly learn, use, and customize the specialized software and/or hardware associated with a SCADA system, Outage Management System (OMS), Interactive Voice Recognition system (IVR), Automatic Vehicle Location system (AVL), and Security System.
Requires detailed knowledge of CFEC’s system, or ability to quickly learn system, to include roads and distribution line circuits.
Requires high degree of concentration and sound decision-making ability while working under pressure to direct service restoration in large or wide scale outages or disasters.
Requires ability to communicate clearly by radio, telephone, and in writing.
Previous supervisory experience is preferred.
Requires valid Florida driver's license.
Should possess an effective working knowledge of RUS and Cooperative policies.
Direct and supervise the operation of the system control office.
Operates and trains on the use of the Outage Management System.
Analyzes multiple trouble calls to determine which protective device is most likely tripped out and coordinates activities with field personnel.
Constantly monitors and analyzes alarms generated by SCADA, developing action plans, recommending solutions, and implementing actions as appropriate.
Maintains SCADA database by updating it as field changes or additions are made. Updates and creates graphic and custom displays of substation and line device.
Maintains and troubleshoots communication and operational problems with the SCADA master and associated devices recommending and implementing system changes, upgrades & repairs, as necessary.
Maintains and analyzes daily log of breaker operations, outages and events noting abnormalities and developing and recommending remediation.
Issues and releases Hot Line tags and maintains log.
Coordinates system restoration in major storms or disasters.
Responsibility to inform and ensure system operators are aware of temporary or permanent line feed changes.
Monitors system and circuit loading, recommending switching and line feed changes to system planning.
Monitors and coordinates weather conditions and similar information for the organization.
During absence of direct reports, may have to work to cover shifts at night or weekends.
Responsible for monitoring the building and substation security cameras for suspicious activity.
Responsible for outage reports, generator reports, load management reports, and outage graphs.
Responsible for usage and billing reports. Coordinates with Seminole and the Engineering Manager to verify monthly billing and resolve discrepancies.
Responsible for load transfers being sent to Seminole and informing them when we transfer a load.
Responsible for GPS tracking.
Responsible for critical notes being added to Meridian.
Perform other duties as assigned.
Some outside work in various weather conditions with irregular and long hours during outage situations. Some overnight travel.
While performing the duties of this job, the employee is required to sit, stand, walk,use hands to finger, handle, or feel, reach with hands and arms, talk, and hear. Specific vision abilities required for this job include close vision, distance vision, color vision and ability to adjust focus.
Must work whatever hours are needed to get the job done, emergency calls and extended hours, particularly during storms.
The above duties are not intended to be all inclusive. The incumbent will be expected to perform other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Statements are not intended to be construed as an exhaustive list of responsibilities, duties, or skills required. The scope and duties of this position may change or be temporarily altered based on the business needs of the Cooperative. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.