Farmers’ Electric Cooperative has an immediate opening for a Member Services Representative. This position is based at the Cooperative headquarters in Chillicothe, Missouri.
This is an ideal position for someone looking for a career with a stable, well-respected and established organization. Our benefits include a competitive salary, medical, 401k match, defined benefit pension plan, paid vacation, sick leave and holidays.
Position Summary: The main responsibilities of this position focus on obtaining utility line GPS points for line staking, obtaining utility easements, using meter and other critical data to help resolve Member issues, assists with resolving Team Member computer hardware/software issues and providing best-in-class Member service.
Essential Job Responsibilities:
Obtains GPS coordinates for utility line staking and utility line easements from Members or landowners.
Works directly with Cooperative Members to implement energy efficiencies designed to save energy and lower costs.
Administers the Cooperative’s rebate program.
Assists Members with understanding energy consumption.
Provides assistance in operating and maintaining the Cooperative’s Automated Meter Reading (AMR) system.
Utilize the Customer Information System (CIS) and AMR systems to gather and verify information.
Responsible for technical support of Cooperative computers, printers and mobile devices. Receives and troubleshoots user help desk requests to successful resolution.
Develops an understanding and assists with educating Cooperative Members on distributed generation.
Qualifications and Experience:High School diploma or equivalent education required; two years of related work experience is desired. Must have high computer skills and the ability to learn the Cooperative’s distribution system. Training in personal computer and related hardware maintenance and related network configuration desired. Must be able to work with people in difficult situations to resolve problems.
Must be able to complete and pass CPR and first aid training, have a valid Missouri Class E driver’s license or the ability to obtain, and maintain a safe driving record.
To apply: submit cover letter, resume, and three professional references to Lacey Capps, Farmers’ Electric Cooperative, 201 W Business 36, Chillicothe MO 64601 or firstname.lastname@example.org. Position open until filled.
This institution is an equal opportunity provider and employer.
About Farmers' Electric Cooperative, Inc.
Farmers' Electric Cooperative is an electric distribution cooperative headquartered in Chillicothe, Missouri serving approximately 13,000 meters.
A Great Place to Work!
Farmers' Electric Cooperative has 39 employees including many who live in our service area. Our Employees are committed to the Cooperative and are guided by our simple Mission Statement: Safety, Member/Owner, Delivery of Power. We are committed to the safety of our Employees, Member/Owners and our communities. We work for our Member/Owners and reflect their values. We are committed to our Member/Owners and our co-workers to provide services vital to the lives of others.
Here are a few reasons why Farmers' Electric Cooperative is a great place to work:
* We invest in Employee development and advancement
* We are active in the communities that we live in and serve
* We provide a comprehensive Employee benefit program
* We are a forward-thinking organization with amazing people
Working at Farmers' Electric Cooperative is more than a job, it is a career filled with challenges, rewarding experiences, state-of-the-art tools and exceptional benefits. We are searching for talented, enthusiastic people to c...ontribute to our team. Opportunities exist to gain valuable experience and contribute new ideas in an ever-changing industry.