Pierce Pepin Cooperative Services (PPCS), located in Ellsworth, WI, seeks an engaging individual to provide operational expertise to the activities of the Electric Operations department as an Operations Administrator. PPCS is a growing cooperative that serves 6,800 members in western Wisconsin. With convenient access to the Twin Cities metro areas of Minneapolis/St. Paul, MN, living and working in our service area provides tremendous opportunities for professional and personal rewards. PPCS is seeking a dynamic individual looking for new challenges and a willingness to help PPCS members Live Better®.
Essential Job Duties
This position has the primary responsibility of providing administrative guidance to the Electric Operations department. This position is responsible for efficient and courteous responses to member requests for service and information and providing resources to line crew through scheduling, service orders, equipment, and safety.
Monitors radio communications, coordinates daily activities, and dispatches crews to coordinate and restore service to members.
Schedules and coordinates work for operations crews, in coordination with the VP of Electric Operations.
Primary warehouse coordinator including inventory and line material management.
Ensures accurate completion of service orders with operations crews, mapping, and accounting.
Accurate documentation of service requests, work orders, inventory and purchasing.
Work directly with members and others for service improvements, provides outage information, and responds to member concerns and questions.
High school diploma or equivalent; preference is a technical school education with additional training in the utility industry.
Prior experience dispatching, electric operations including line work, customer service or related field is preferred.
Experience in utility or telecom software, including applications such as CIS, GIS, Staking, Accounting, or Work Orders.
Knowledge of Microsoft Office / Office365.
Excellent written and oral communication skills.
Excellent organizational skills with a high degree of attention to detail.
Experience working in a team-oriented, collaborative environment.
Demonstrate cooperative shared values and embodies servant leadership.
Conditions of Employment
Must be able to meet physical requirements of the position.
Occasional travel may be required.
Must be able to pass a physical exam, including drug and alcohol testing.
Must be able to pass a background check.
Additional Salary Information: PPCS offers a competitive compensation and benefits package.
About Pierce Pepin Cooperative Services
Pierce Pepin Cooperative Services (PPCS) is a strong community-focused electric cooperative with opportunities to promote leadership, integrity, accountability and innovation.
PPCS is located in Ellsworth, a village of approximately 3,300 residents and the county seat of Pierce County. Ellsworth combines a rural lifestyle with access to the advantages of a big city. With the Twin Cities metro area of Minneapolis/St. Paul just 40 miles away, residents have easy access to the Minneapolis/St. Paul International Airport, professional sports teams, shopping, restaurants, theatre and museums. The local area boasts beautiful landscape and scenery, and recreational options include the Mississippi and St. Croix rivers, state and local parks, hiking, biking and snowmobile trails. Excellent educational facilities are close by with the University of Wisconsin-River Falls just 15 miles away, University of Wisconsin-Stout 40 miles away, and the University of Minnesota-Twin Cities 50 miles away. Nearby River Falls also provides exceptional technical training through Chippewa Valley Technical College. Residents of Ellsworth and surrounding communities enjoy the unique lifestyle of rural and city and the opportunities it provides.