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Customer Service Representative
Job Purpose: To provide accurate and timely data entry required for processing and computer operations; to perform analysis, interpretation and collection of consumer accounts and to effectively communicate the results to consumers for Rio Grande Electric Cooperative, Inc. Duties and Responsibilities: Train all aspects of the position to the new CSRs Possess thorough knowledge of RGEC's Tariff, policies and procedures Ability to interpret and explain RGEC's Tariff to members Ability to become a notary public Ability to multi-task Answering incoming calls in a prompt, courteous and efficient manner ensuring that calls are properly and promptly completed while attending to visitors Answer correspondence from
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