Vernon Electric Cooperative, headquartered in Westby, Wisconsin is seeking a full-time, Member Service Representative (MSR). This position serves as the primary service contact for our members. Duties include: member inquires in person, over the phone, and via email; updating member account information, setting up new accounts, payment arrangements, processing payments, disconnect/reconnect requests, and coordinating collection of delinquent accounts.
Vernon Electric Cooperative is an equal opportunity provider and employer offering a competitive wage and an excellent benefit package. To apply, please e-mail a cover letter, resume, and a minimum of three professional references to firstname.lastname@example.org. Applications will be accepted until position is filled.
High School diploma or equivalent required. Minimum of a one or two-year degree in accounting, business, or administrative, related field is required. Two years of related job experience with credit and collections is preferred.