The Broadband Customer Service Representative will provide accurate and timely data entry required for data processing and computer operations; perform analysis, interpretation and collection of customer accounts and to effectively communicate the results to customers for Infinium, a division of Victoria Electric Cooperative acting within the limits of approved board policies, operating guides, procedures and decision making authority. The Customer Service Representative will also assist internet customers via telephone and in person, assisting with questions as they relate to the above referenced items and at times entry level internet troubleshooting. Successful applicants will be team oriented, proficient in basic computer software and have excellent communication skills. HS Diploma or GED required. Bi-lingual a plus.
About Victoria Electric Cooperative
Victoria Electric Cooperative employs hard working individuals all working together to power our members and model our mission. Safety, Integrity, Excellence and Collaboration are the Core Values of which we start and end each day. If you're looking for a job, this is not the place for you. If you're looking for a career with superior benefits and continued growth and development then you should certainly see what we have to offer.
Below are just a few of the EXCELLENT benefits we have to offer:
Medical, Dental & Vision
Group Term Life
Long Term Disability
Defined Pension Plan
Paid Sick Time