The Director of Operations supervises activities required for constructing and maintaining distribution systems. Promotes and teaches safety practices and procedures and ensures a culture of workplace safety. Assists the Engineering Department by coordinating schedules and work practices to promote efficient operations. May work with the membership promoting the practices and objectives of the Operations Department.
Within the limits of established policies, procedures and budgets, assumes responsibility and has commensurate authority as delegated by the President/CEO for the following functions:
Exemplify a strong commitment to safety in all aspects of work. Ensuring all work is performed safely, properly and in accordance with Cooperative rules, instructions and practices.
Holds regular meetings with operations department staff to facilitate open communication. Hold Crew meetings to properly communicate department goals and status of apprentice line workers and other matters relevant to the operations department. Participate as a member of the management team in meetings and other assigned functions.
Conduct monthly safety meetings and participate in the safety committee.
Monitor the training requirements of line personnel to ensure compliance with established policies, practices and procedures.
Assists with the design, construction, maintenance and operation of all electrical system facilities.
Responsible to continuously develop, implement, and maintain distribution preventative maintenance and inspection program. Report, repair, and plan for the orderly maintenance of the distribution system to ensure the highest reliability.
Develops procedures and practices for switching, energizing, and for outages including notification to affected consumers.
Receives clearance and issues instructions to energize or de-energize lines and determines compliance with all safety precautions and regulations when opening and closing energized lines.
Helps coordinate and assure all permits, easements, licenses and other correspondence are secured in a timely fashion where required.
Coordinate underground locates with the Engineering Department. Requests underground facilities to be located to prevent damage to buried facilities in the construction area as necessary.
Assists with developing and recommending annual and long-range work plans and budgets of construction and maintenance programs. Participates in design of the 4-year Construction Work Plan.
Develop annual capital and expense budget for line operations. Coordinate budget and proposed activities with other departments.
Perform inspections to observe work procedures, evaluate exactness, neatness and conformance to policies and procedures, validate work performed, examine condition of vehicles, equipment and tolls on a timely basis.
Investigate accidents, determine cause, administer discipline when needed and take corrective action to eliminate further occurrences.
Coordinate and work with appropriate personnel and/or outside vendor to properly clean up and dispose of oil spills and other environmental concerns.
Reviews staking sheets and service orders prior to assigning to line personnel to determine material requirements. Coordinates with other departments as needed to ensure material availability.
Schedules and assigns operation service orders to appropriate line personnel. Reviews service orders to determine nature and location of work. Assigns employees duties appropriate to their job classifications.
Inspect major construction and a sampling of minor construction for conformation to plans.
Develop and administer cooperative’s right-of-way, pole inspection and treatment programs to ensure a high level of system reliability.
Reviews and sees that all member complaints relating to quality-of-service problems and to problems associated with line personnel activities are investigated and initiate corrective action.
Stays informed regarding OSHA and other safety standards and recommendations; performs inspections to ensure safety and accuracy; observe work procedures and personnel; evaluate operations personnel; examine conditions of vehicles, equipment and tools.
Ensures accuracy of completed work orders, service orders or job orders include any field changes made to staking sheets and any such changes are communicated to the appropriate personnel.
Manages the Warehouse Coordinator.
Assists with the inventory control of material used by assigned personnel. Ensuring that labor and material for each job is properly accounted for and that completed work orders, service orders or job orders are closed and properly forwarded to the accounting department.
Coordinate an orderly operation for the purpose of restoring power. Act as primary operations leader during any major outage event and coordinate activities with other departments and management personnel. Work with statewide associations (OEC) on mutual aid efforts.
Oversee programs for the periodic testing of rubber gloves, hoses, shields, blankets, and other safety equipment to ensure standards are maintained.
Coordinate vehicle purchases and maintenance based on approved schedules. Coordinates with other departments to ensure accurate vehicle records are maintained and all daily, monthly and/or annual inspections are performed as required, for all vehicles and equipment.
Plans for and attends conferences, seminars, and meetings that will provide for acquiring knowledge of new or improved design, construction, operating, and safety methods and equipment.
Must participate and become certified in cooperative sponsored Standard First Aid and CPR.
Subject to random drug and alcohol testing consistent with DOT regulation and cooperative policies.
Performs such other duties as directed by the President/CEO.
Education and Experience Specifications:
High school graduate. A combination of education, training and experience may be substituted when competency in the role is demonstrated.
Class A CDL preferred.
Skills and Abilities:
Must have effective knowledge of RUS electric distribution system design, operation and maintenance, safety practices and techniques for training electrical operations personnel in work methods and procedures.
Must have an effective knowledge and keep abreast of Occupational Health & Safety, E.P.A. Regulations, National Electrical Safety Code, RUS bulletins, NWEC policies, procedures and other regulations affecting the operations of NWEC.
Must be able to operate computers and various software programs proficiently.
Must be able to provide effective leadership, motivate and develop the skills of those persons supervised.
Must be able to communicate fluently and effectively, both written and verbally.
Must be able to determine priorities, organize work schedules and direct people effectively.
Must be able to write neatly, read and interpret written instructions, engineering drawings, plans and specifications.
Must be able and have initiative to work without close supervision.
Must be able to handle pressure of meeting multiple deadlines.
Must have excellent organizational skills.
A thorough working knowledge of distribution system design, construction, operations and maintenance specifications and standards is required. A working knowledge of applicable codes, regulations and standards, both national and local, is also essential. Knowledge of budgeting, forecasting, and engineering-related information systems is desirable. Other preferred areas of knowledge include cost of service, retail rate design studies, job training and safety related areas.
Previous senior level management experience.
Previous experience as Journeyman lineworker preferred
Maintain confidentiality regarding NWEC proprietary information and other department information. Overtime may be required to complete the duties as directed. Assistance will be expected during major outages.
About North Western Electric Cooperative, Inc.
North Western Electric Cooperative is located in Northwest Ohio and serves 6,160 customers with a system consisting of 69 miles of high voltage transmission lines, 863 miles of overhead distribution lines and 125 miles of underground distribution lines. Nine substations, ranging in size from 2,500 KVA to 10,000 KVA, keep the electricity flowing.