Responsible for timely and accurate postings of member account payments from third-party payment processors, processing auto draft payments that are uploaded to TCEC’s collection bank, reconciliation of all e-check payments and card payments.
Essential Job Functions:
Retrieve member account payments from outside sources and Q: drive storage file maintenance.
Prepare and process daily autodraft payments, reconciliation of output files to Meridian system balancing reports, uploading draft output files into ACH bank files through Frost for collection.
Notify Member Services Dept. personnel of daily autodraft payment rejects and processing completion times.
Retrieve draft output files and maintain local storage of Accounting Dept. copies from Meridian IO drives.
Card payment reconciliation as posted in Meridian to SEDC card payment processor reports to Frost bank deposits.
Receive TCEC’s Pole Attachment accounts payments and entering account charges to Meridian to reconcile Meridian to REI reports. Add charges/payments for pole attachment reimbursables as reported from REI.
Provide backup to other accounting team members for payments searches, processing card payment refunds, and reversal/reposting of payments necessary to reconciling payment files with Meridian payment reports.
Provide consumer billing refund processing backup to include upload of Positive Pay files to Frost.
Assist other Accounting Dept. team members on an as-needed basis to maintain the integrity of payments systems and timeliness of payment posting.
Posting of ach wire payments and processing commercial account virtual card payments.
Minimum of a High School Diploma or equivalent
Minimum of two years of utility operations
On-going training in technical skills.
Preferred Abilities and Skills:
The following have been ranked the most critical skills associated with this position:
Computer Skills – update main computer system with data regarding meter access, power use variance, and special instructions, etc.
Coordinating Skills – Member correspondence, manual updates, and multiple on-going tasks.
Communication Skills – coordinate Member correspondence regarding meter-related issues.
Analytical Skills – review billing data for accuracy and corrections, if necessary.
Reports to the Accounting Supervisor
(Scale: Rarely = Less than 5%, Occasionally = 5% - 25%, Frequently = More than 25%)
Heavy lifting or moving of materials: Rarely – Up to 15 pounds.
Operates Equipment: N/A
Operates Office Machines: Frequently
Awkward Position (stooping, bending etc.): Occasionally
Climbing Maximum: Rarely
Eye-hand Coordination: Rarely
Location: Indoor 100% of time, Outdoor 0%
Work Conditions: Occasional need to arrive early to assist in billing.