Co-Mo Connect exists to improve the quality of life for the region we serve!
Co-Mo Connect is seeking an outgoing and friendly individual to work as a Member Care Representative at our Sunrise Beach office. This is a full-time, day shift opportunity working Monday through Friday.
As a Member Care Representative you will be working with our members and subscribers over the phone and in person. You will take customer calls and provide accurate, satisfactory answers to their questions and concerns. You will have the opportunity to work with new and existing customers each day. Your primary areas of focus will be: assisting with payments, setting up new service, and answering billing related questions.
You will be:
* Answering a multi-line phone system * Maintaining member accounts * Working with Co-Mo Connect subscribers * Assisting with payments, payment arrangements, and security deposits
To be successful in this role, you will need:
* Great Communication Skills * Conflict Resolution Skills * Ability to Multi-Task * Ability to Handle High-Stress Situations * Experience Working in an office environment
If this describes your skills and abilities, we would love to talk with you! Co-Mo Connect offers great pay, a full and comprehensive list of benefits for full-time employees and a future with a growing and thriving company! (Full-time employees will enjoy benefits including medical, life insurance, disability, paid time off, paid holidays, and two retirement plans.)
Posting closes July 17, 2021.
To apply visit our website www.co-mo.net/careers or email a cover letter, resume, and three professional references to firstname.lastname@example.org or mail to:
Attn: Human Resources-MCR (FT)
PO Box 220
Tipton, MO 65081-0220
Equal Opportunity Employer
About Co-Mo Connect, Powered by Co-Mo Electric
Co-Mo Connect Powered by Co-Mo Electric Cooperative, Inc. is an electric cooperative that identified the need for our members to have reliable internet services. Based on our members needs we have expanded our product line up to include fiber internet, television (wired, wireless, and streaming), and phone services.