NISC is looking for a product manager for our Utility Operations applications. The product manager is expected to have exceptional communications skills with a strong technical background in order to translate business requirements into technical requirements. The successful applicant will work on high-level vision planning projects down to individual technical requirements for development teams. Applicants with knowledge or experience working with distributed energy resources management systems (DERMS), Advanced Distribution Management Systems (ADMS), and experience with Smart Grid Solutions are strongly preferred.
Manage the product lifecycle for new products being developed and manage existing product enhancements and priorities with internal stakeholders.
Establish best practices and guidelines for how functional requirements and business processes are defined.
Manage the product roadmap for a specific product and work with all stakeholders across the business.
Lead research, analysis and resolution of Member/Customer product needs.
Coordinate and manage work with support and product SME’s participating in the process of defining functional requirements.
Collaborate across departments to develop, determine and execute new functionality as part of the product development lifecycle.
Support sales, sales operations, demonstrations, account managers and other teams regarding product features and functionality.
Engage with team members during product development and ensure that product and client goals are being met.
Perform business case research and ensure business cases support product and organizational objectives.
Commitment to NISC’s Statement of Shared Values.
Experience Strongly Preferred:
Experience with or in-depth knowledge of Supervisory Control and Data Acquisition (SCADA), including need for SCADA integrationand partnering with leading players.
Experience with SCADA Integration standards
Experience with distribution/transmission engineering analysis
Preferred experience with real-time power flow analysis, voltage calculations, device loading, etc.
Experience with performing distribution/transmission system planning, forecasting loads, etc.
Knowledge or experience with Distributed Energy Resources Management Systems (DERMS)
Knowledge, Skills & Abilities:
5+ years of related experience preferred. Advanced-level knowledge or experience in the Utility or Telecom industries strongly preferred.
Working level knowledge of business-related software applications and services.
Working level knowledge of product portfolio’s functionalities, integrations and technical architecture.
Working level knowledge of other integrated industry applications and services.
Advanced knowledge of Project Management processes and theory.
Excellent research and problem-solving skills with a strong attention to detail.
Working level knowledge of end to end software development lifecycles.
Strong ability to effectively lead, influence, teach and mentor others.
Ability to identify key performance indicators and define sound business process of product development.
Ability to travel as often as necessary to meet the goals and objectives of the position.
Bachelor’s Degree in an engineering-related field or equivalent experience.
Telecommuting is allowed.
National Information Solutions Cooperative (NISC) is an information technology company that develops and supports software and hardware solutions for our Member-Owners who are primarily utility cooperatives and telecommunications companies across the nation. NISC is an industry leader providing advanced, integrated IT solutions for consumer and subscriber billing, accounting, engineering & operations, as well as many other leading-edge IT solutions.
At NISC, our focus is service excellence and innovative information technology solutions that enable our Member-Owners to excel in customer service, maximize diversification opportunities, and compete effectively in the changing utility and telecommunications industries..
Today, more than 20 million consumers in all 50 states, American Samoa, Palau, and Canada receive utility or telecommunications services from companies utilizing our advanced information technology systems. As a cooperative, NISC is owned by the users of our systems, our Member-Owners, providing an unparalleled working relationship and inside understanding on industry operations, changes and requirements. Our full complement of software and hardware solutions are... highlighted by innovations such as:
Internet bill payment and presentation
Graphical and mobile mapping systems
Activity costing systems
Energy deregulated billing
Telecommunications switch provisioning and many others
NISC and its subsidiaries employ more than 1,200 individuals in four cities (Lake Saint Louis, Mo., Mandan, N.D., Shawano, Wis. and Cedar Rapids, Iowa). Our staff represents a blend of seasoned professionals with in-depth knowledge of the telecommunications, energy and other utility industries along with talented technical engineers skilled in the most effective software development and delivery techniques. We are dedicated to providing quality service to our Members/Customers through unlimited phone support, online user documentation and knowledge bases, hands-on learning opportunities and site visits.