Jackson Energy Cooperative, an electrical distribution utility located in McKee, KY, seeks a Member Service Representative to provide professional and courteous customer service in our London District Office.
The Member Service Representative responds to member inquiries relating to new accounts, processing service requests utilizing a contract tracking program, assistance with billing questions, payment processing, updating and maintaining member records, and use of an outage management system. The Member Service Representative is to build and maintain positive member relations by providing outstanding service to members in a courteous, professional, efficient manner.
Personal qualities include attentiveness, accountability, and someone with a passion for providing an excellent member experience. Requires High School Diploma or GED equivalent as well as two years of office and customer service experience, cash handling experience, and dealing with consumers in person or on telephone. Should have experience with computer applications and general office functions.
Deadline to apply: July 16, 2021
Jackson Energy Cooperative is an Equal Opportunity Provider and Employer
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
Additional Salary Information: For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
Internal Number: 1873366
About Jackson Energy Cooperative
Somerset Community College (SCC) is one of 16 two-year colleges in the Kentucky Community and Technical College System (KCTCS). SCC offers classes at six convenient campus locations. Opened in 1965 and accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC), our goal is to prepare students for successful transfer to Kentucky four-year colleges or for immediate entrance into fulfilling careers.
The Kentucky Community and Technical College System is an equal educational and employment opportunity institution and does not discriminate on the basis of race, religion, color, sex, national origin, age, disability, family medical history, or genetic information. Further, we vigilantly prevent discrimination based on sexual orientation, parental status, marital status, political affiliation, military service, or any other non-merit based factor.