Qualified applicants must have a High School diploma or GED and 2-3 years related work experience. Associates degree or vocational training preferred.
Seeking individuals that are proficient skills and knowledge in the following areas:
General knowledge of customer service experience and general office practices.
Basic office equipment and computer applications, including Word and Excel, and the ability to learn and navigate new software.
Must possess ability to quickly and accurately key member information, prepare correspondence to member and process payments.
Ability to analyze and effectively communicate bill calculations.
Ability to promote Cooperative or CVEC Fiber promotions, products and services.
Strong communication and listening skills with the ability to provide basic technical support, clarify information, manage emotions, and respond with diplomacy.
Must possess and demonstrate professional and friendly attitude, with the ability to develop a rapport with members over the phone and in person.
Strong work ethic and self-starter with the ability to balance and prioritize multiple duties, adapt to quick change in a fast-paced office environment, follow-through on commitments, maintain focus, and contribute to team performance.
Complete job description may be provided upon request.
Applicants needing accommodation of a paper application may contact Kendi Cox, 405-230-1455.
This institution is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled
About Canadian Valley Electric Cooperative. Inc.
Canadian Valley Electric Cooperative is building a team for a transformation in utility operations. We are on the move to support evolving member/customer needs, embrace grid automation, enhanced communications and positioning for significant economic growth in the areas East of Oklahoma City.
Our people are passionate about putting members first and are committed to service excellence in under-served areas. Ideal candidates continually challenge the status quo and raise the level of service through process improvements and technical innovation.
Canadian Valley Electric Cooperative provides metropolitan services and jobs to our rural communities. Our continuing commitment to community and charitable outreach is a testament to our deep investment in the communities we serve.
Canadian Valley Electric Cooperative serves approximately 24,000 meters and 19,000 members in 10 Oklahoma counties. CVEC is consistently in the top 5 lowest cost power providers in Oklahoma. We provide safe, reliable, and affordable energy to our members with conservative financial practices and sound infrastructure investments.