Under general supervision, this position performs a variety of billing service functions as described in the essential tasks and provides members of York Electric Cooperative, Inc. and its affiliates with exceptional service by responding to billing concerns and grievances promptly utilizing various means to accurately determine member concerns and resolve them in a professional manner. This position provides appropriate support to all departments, requires routine contact with members and staff, supports business development, promotes cooperative programs and services, and reflects the department’s commitment to exceptional member services and community involvement.
Training and experience for this job includes a high school diploma plus specialized courses in cashiering, accounting, and/or public relations with three to five years of experience in accounting, cashiering, customer/member service, or any equivalent combination of education and experience which provides the required skills, knowledge, and abilities.
About York Electric Cooperative, Inc.
It is our philosophy, spirit, and commitment to providing dependable, affordable power services to our members. In order to succeed in doing so, we understand the need to have skilled, well-trained employees that are empowered and motivated to do what it takes to keep members happy. Taking care of employees first, through an excellent compensation package and opportunities for training, education and advancement is important to us.
In addition to comprehensive medical, dental and life insurance programs we offer training programs, wellness programs and bonuses.
York Electric Cooperative’s Management Policy on nondiscrimination in its employment of personnel provides that no applicant will be refused employment on the grounds of race, color, religion, sex (including pregnancy, national origin, age, disability ( including physical or mental impairment), or veteran status. Equal Opportunity Employer.