Join a member-driven leader in a fast-paced, challenging and collaborative environment with the shared mission of supporting America’s network of rural electric cooperatives. Since its formation in 1969, National Rural Utilities Cooperative Finance Corporation, or CFC, located in Dulles, Virginia, has provided capital and industry-leading financial products to more than 900 not-for-profit, consumer-controlled utility systems across the United States. Our exceptional team delivers the “CFC Difference” that encompasses our values of service, integrity and excellence in all our interactions.
CFC has a need for a Learning Content Specialist in the CRG - Events & Training group. In this position you will support the design, development, coordination, facilitation and delivery of large and small scale training events and special projects, with a particular focus on e-learning programs, technical manuals and performance support tools.
As a Learning Content Specialist, you will:
Independently author and scope ILT, vILT, eLearning training courses and performance support tools from scripting to development utilizing input from SMEs. • Collaborate with instructional designers to generate digital assets for e-learning programs, including animated slides, diagrams, interactive exercises, and assessments using Adobe Captivate and other e-learning authoring tools. • Develop job aids and technical instructional manuals and content for financial analysis products and tools. • Facilitate and coordinate delivery of content across multiple platforms (on-site, remote and digital). • Create and administer learning plans, programs and courses within Adobe Captivate Prime or future Learning Management System (LMS). • Work with cross-functional stakeholders to determine and define enhancements to the LMS environment and work with vendors to implement potential improvements. • Manage user permission and member enrollment into the correct training curricula for a given product or learning path. • Develop, maintain and track all courses, materials and events within the LMS. • Define and develop progress reports for training market penetration and impact. • Maintain an advanced understanding of current trends in the learning & development industry. • Respond to training-related questions and support requests from our members.
To be successful, you will need:
Bachelor's degree in learning technology, education, communications or related field. • 5 years of e-learning technical writing experience OR content development experience in the utility industry. • Knowledge of electric utility industry and financial management concepts strongly preferred. • Familiarity with NASBA accreditation requirements desired. • Superior written, verbal and interpersonal communication skills. • Strong knowledge of traditional and modern training methods and techniques. • Intermediate knowledge of LMS and web delivery tools. • Strong project management skills. • Advanced MS office skills and experience with Adobe Creative Cloud Suite. • Proficiency with e-learning authoring tools.
We offer a comprehensive benefits package that includes telework options, short-term and long-term incentive opportunities; an employer-paid pension plan; 401(k); medical, dental and vision insurance; a generous leave policy; onsite gym; and more—all in a friendly, professional work environment. For additional information, please visit our website at www.nrucfc.coop.
CFC is an Equal Opportunity Employer committed to workforce diversity.
The National Rural Utilities Cooperative Finance Corporation (CFC) was founded in 1969 by the rural electric cooperative industry. CFC is a nonprofit finance cooperative with more than $25 billion in assets that provides industry expertise, flexibility and responsiveness to more than 1,000 member-owners to help them meet their financial needs. At CFC, our members’ success is our success. Our commitment to our members goes beyond our work as a lender. In addition to our lending solutions, CFC offers treasury services, investment opportunities, financial models and tools, programs to support and promote the cooperative business model, and industry-leading events and training.