POSITION SUMMARY:

The Data Analyst position is responsible for the daily operation, maintenance, and support of the software solutions owned by the Enterprise Department as well as assisting in the development, refinement, and maintenance of the coop's digital business processes and workflows.

Essential Job Functions:

• Maintain, troubleshoot, and support Futura Flex and mobile service orders.
• Maintain, troubleshoot, and support Futura Field Pro and mobile maps.
• Maintain, troubleshoot, develop, and support the Laserfiche ECM suite and workflows.
• Maintain, troubleshoot, develop, and support Microsoft SQL Server and accompanying applications.
• Maintain, troubleshoot, develop, and support CIS & FIS applications across all internal departments.
• Assist Enterprise Manager in maintaining and support of all other applications, line of business software, processes and hardware as needed such as GIS, Staking, and Metering applications.
• Support enterprise level APIs and data pipelines using object-oriented languages (C#.NET, Java), scripting (Python, PowerShell, etc.), and data formats (XML, Multi-Speak, and JSON)
• Create custom reports as requested by internal departments utilizing Meridian IQ - Tableau.
• Work with stakeholders throughout the organization to identify opportunities for leveraging company data to drive business solutions.
• Mine and analyze data from company databases to drive optimization and improvement of product development, marketing techniques and business strategies.
• Assess the effectiveness and accuracy of new data sources and data gathering techniques.
• Works with developers and internal users to ensure integrity of data.
• Works with internal departments and users to gather requirements and suggest solutions to meet the needs of the coop.
• Assists in the assessment of the effectiveness and ensures accuracy of new data sources and data gathering techniques.
• Maintain an awareness of cyber-security throughout the applications and business processes and work closely with cyber security team.
• Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity.

Position Requirements:

Education / Experience

• BS in Information Technology, or a related discipline is desired

OR

• Minimum two years of applicable experience.

Abilities and Skills:

• Experience with utility line of business CIS & FIS Applications
• Experience with analytical tools such as Tableau, Power BI, MS Access, or MS Excel
• Working knowledge of GIS, service order, work order and other mobile iOS applications as needed
• Proficient with MSSQL Server
• Proficient with Laserfiche ECM Software
• Ability to work with PostgreSQL, MS Access, and other database platforms as needed
• Working Knowledge of IVR system
• Working knowledge of all Microsoft Office applications
• Working knowledge of object-oriented languages, scripting, and data formats such as C#, JavaScript, and Multi-Speak.
• Experience developing, maintaining, and evolving process digital and analog workflow
• Ability to show excellent troubleshooting skills across a broad range of software applications to meet internal customer needs
• Excellent verbal and written communications skills for coordination across teams
• Ability to prioritize, organize, and manage tasks and time effectively
• Ability to consistently meet deadlines and work efficiently in conjunction with vendors and/or other departments
• Willing to learn new technologies
• Ability to be flexible
• Ability to manage projects assigned in a timely manner to meet the goals and needs of the cooperative

Physical Demands:

• Heavy lifting or moving of materials: Rarely Up to 50 pounds
• Operates Office Machines: Frequently
• Standing: Frequently
• Walking: Frequently
• Awkward Position (stooping, bending etc.): Occasionally
• Climbing Maximum: Rarely - 10 feet maximum height.
• Eye-hand Coordination: Occasionally
• Location: Indoor 90% of time, Outdoor 10%
• Work Conditions: Occasional weekends and perform work as necessary.