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Canadian Valley Electric Cooperative. Inc.
Seminole, Oklahoma
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Central Electric Power Cooperative Inc
Columbia, South Carolina
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Member Services Representative Lead
Position Summary Responsible for supporting multiple MSR’s with all aspects of member services functions, as well as performing office and administrative duties. Essential Job Functions: Read, understand, and comply with Cooperative Tariffs and Employee Handbook/Policy Manual. Support and assist MSRs with all procedures and member assistance. Address all issues elevated by MSRs, either via telephone or in-person. Assist as a liaison with leadership regarding policies and member satisfaction between all offices. Ensure MSRs are on task and updated regarding all policies and procedures. Address meter tampering procedures and
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