Summary/Objective  With supervision, responsible for correctly managing after hours’ member services communications with cooperatives, including addressing contracted cooperative outages, reconnecting meters, troubleshooting fiber calls and other pertinent matters. Essential Functions Receive incoming calls in a timely and efficient manner concerning contracted cooperative outages and accurately enter tickets with all pertinent information required by cooperative. Receive incoming calls regarding general information as it pertains to specific contracted cooperative.  Provide correct information to members following written policies and procedures of the appropriate cooperative. Communicate issu