Poudre Valley Rural Electric Association is seeking a Help Desk Technician who wants an exciting work atmosphere and to be a part of a team dedicated to exceptional service. The Help Desk Technician’s primary purpose is to provide exceptional service to direct end-users through technical support of Enterprise Software Applications (ESA) and technology hardware. This includes answering general user questions and troubleshooting both hardware and software problems with PCs, networking, tablets, smartphones, Microsoft Office application usage, core business programs, and other application issues. The Help Desk Technician will be heavily involved in the setup of technology services (computers, phones, tablets, remote access, email) for employees, including the onboar