This opportunity is with the fiber enterprise in a well-established and solid electric cooperative. If you want your expertise and experience to be a part of our exciting new fiber services which will enhance the lives of cooperative members as well as thousands of Hoosiers, this is the job for you. Get ready to roll up your sleeves and grab the chance to have your work make a difference!
South Central Indiana REMC (SCI REMC) is a not-for-profit electric distribution, fiber service provider, member-owned cooperative. The cooperative is a leader in distribution technology and is headquartered in a new and progressive facility in Martinsville, Indiana. SCI REMC serves seven counties including Morgan, Monroe, Owen, Brown, Johnson, Putnam, and Clay with over 3,650 miles of energized lines and 34,000+ meters serving 29,300 members.
The Fiber Division of SCI REMC offers quality broadband services to homes and businesses plus fiber transport systems to ensure a reliable network service with a high level of member/subscriber experience satisfaction. The project has been fast moving and near completion with over 7,500 residential members connected right now.
Our ideal candidates will be a team-player who is experienced and knowledgeable about fiber installations to the home, can communicate professionally and effectively with property owners/consumers. He or she will be able to work independently and take ownership of the responsibilities.
The specific objectives for this job includes:
Perform basic to advanced installations, disconnects and service changes for residential and commercial consumers of high-speed internet services.
Perform basic troubleshooting of services from the NID to the ONT and up to subscriber’s devices.
Educate subscribers on billing and how to add devices to their network
Adds devices to a subscribers’ network and makes configuration changes if needed
Responsible for maintaining optimum operating specs, assisting in the daily operations of the department, and providing support and technical assistance in a manner consistent with Company policies, procedures and applicable local, state and federal regulations.
If you are Interested in this great opportunity and meet the qualifications below,
Resumes received ONLY through the SCI website will be considered.
SCI REMC offers excellent benefits including a pension plan, 401(k) matched savings, healthcare, HSA with a generous employer contribution and much more. Joining the co-op family will prove to be a welcoming, friendly experience where employees are focused on providing the best service to all members and subscribers. Join this unique, not-for-profit business that truly values its team players and encourages life-long learning and development.
** QUALIFICATIONS **
High school diploma or equivalent required.
A minimum of two years residential and commercial broadband hands-on installation experience inside and outside the premise required. PON experience a plus.
A minimum of one-year experience cabling and configuring of various electronic components (e.g., ONT’s, router’s, etc.) required.
A working knowledge of 802.11x Wi-Fi technologies and troubleshooting is a must.
Must be able to understand and effectively use the Cooperative’s mapping systems.
Must be able to interact effectively with consumers in a variety of situations, exercising good judgment and maintaining a positive company image. Must have excellent customer service skills.
Must have good organizational and the ability to work independently with self-motivational skills.
Ability to adhere to a schedule and document specifics of each service order
Knowledge and ability to operate test equipment required to perform job duties.
Ability to use the following hand tools: electric drills, hammers, wrenches, screwdrivers, crimpers, snips, utility blades in the installation of wired and wireless data services.
Ability to work in tight space IE: attics and crawlspaces
Knowledge of basic mathematics, electronics, network operations and technologies with a willingness to learn more.
Ability and willingness to comply with all Company safety procedures.
Must be able to work effectively daily with a variety of individuals.
Must be able to work well with others and work independently.
Must be regular in work attendance.
Must have and maintain a valid driver’s license.
SCI REMC is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
SCI REMC is the largest electric cooperative in Indiana and is expanding services to include offering high-speed fiber to all 33,000+ members. Conveniently located about 1/2 hour south of Indianapolis, Indiana and 15 minutes north of Bloomington, Indiana.