Customer Correspondence Specialist 1 in Corinth, TX for CoServ

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Customer Correspondence Specialist 1

Position Summary The Customer Correspondence Specialist 1 provides excellent service to our Members and Customers by responding to e-mails and live chats received via CoServ.com. They answer questions, resolve problems, and provide trouble-shooting assistance. They communicate in a comprehensible fashion that is empathetic, courteous, and professional. The Customer Correspondence Specialist 1 reports to the Customer Care Supervisor and holds primary responsibility for responding to residential e-mail and live chat inquiries received via CoServ.com. Primary Position Responsibilities Researches and responds to e-mail and live chat inquiries receive

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