Maple Grove, Minnesota
Maple Grove, Minnesota
Youngsville, North Carolina
Posted: 16-Mar-23
Location: Warner Robins, Georgia
Type: Full Time
Categories:
| Provides for technical services assistance inside and outside of members’ homes and/or businesses. Responds to customer inquiries concerning the technical side of HVAC systems, construction service, high bill concerns, low voltage wiring, metering, and back-up generation. Performs load management switch installations, inspections, maintenance, testing, repairs, and removals. Performs on-site energy audits. Has direct face to face contact with the member in the field and/or office. Seeks customer satisfaction by assisting in delivery of the final solution to member issues and complaints. Promotes Flint’s Energy Services programs and products. Promotes good member service through interaction with members, co-workers, general public, contractors, and associate organizations. Conducts occasional energy efficiency interviews with local media outlets. Explains solar energy and answers member questions. Explains the interconnection process for solar array installations. Reviews and approves Interconnection applications and works with members and solar contractors to ensure solar systems meet applicable safety and wiring standards. Ensures all necessary documents are accurately completed and filed appropriately. Provides technical assistance related to electric vehicles and Flint’s electric vehicle rate. Performs related duties and projects as directed by manager. |
| EDUCATION / TRAINING | Required: § High school diploma or equivalent. § Two (2) years' technical experience relating to electric energy consumption which includes working with customers face to face in the office or in the field. § Specialized courses or training in electrical wiring, metering, and/or residential HVAC systems OR two (2) years’ experience in building construction and/or building science. § Building Performance Institute (BPI) Certification OR completion of certification within one year of start date. § Computer experience with Microsoft Office Suite software. Preferred: § Low voltage license. § Experience working with energy efficiency programs and or services. § One (1) year experience installing and working with demand-side management programs. § Experience with back-up generator installation and troubleshooting § Familiarity with Flint’s service area. |
| KNOWLEDGE / INTERPERSONAL SKILLS | Required: § Excellent listening skills and ability to converse effectively and pleasantly with members and personnel. § Strong written communication skills and grammar usage for effective and professional correspondence. § Positive attitude and willingness to be a team player in support of exceptional internal and external customer service which should be evidenced from prior work experience. § Knowledge to obtain information, explain products and services offered to members. § Knowledge of electrical needs, problems and solutions in members’ homes and businesses. § Math skills to add, subtract, multiply, divide, and perform calculations. § Accuracy in working with figures, completion of paperwork, inputting data and interpretations. § Ability to work a flexible schedule and manage time wisely. Preferred § Ability to acquire knowledge of national, state, and county electric and building codes. § Knowledge of electrical consumption within members’ homes and businesses. § Metering knowledge. § Knowledge of Cooperative philosophy, history and objectives. |
| WORKING HOURS / ON-CALL DUTY | 8:00 a.m. to 5:00 p.m., Monday thru Friday with one hour for lunch. Must be willing to work long and odd hours in emergency situations and accept after-hours calls and on-call duty as necessary, especially during the summer months and storm restoration. |
| OTHER | Must have a valid Georgia driver’s license with a verifiable safe driving record (3 yr. MVR required). Must live in vicinity acceptable to Flint to assist with on-call rotation. |
| APPLYING FOR JOB | § Qualified external applicants may print an application from our website, www.flintenergies.com, or pick up an application from our offices at 98 Carl Vinson Parkway, Warner Robins, Georgia or 3 South Macon Street, Reynolds, Georgia. The deadline for external applications is 5:00 p.m., Friday, March 31, 2023. § Contacts: Kathy Parrish 478-847-5143, kparrish@flintemc.com or Chelsea Mullins 478-218-5582, cmullins@flintemc.com |
FLINT EMC IS AN EOE/AA: MINORITES / FEMALES / VETERANS / DISABLED
DRUG FREE / SMOKE FREE WORKPLACE
Posted 03/16/2023
PHYSICAL DEMANDS FOR ESSENTIAL FUNCTIONS
ENERGY ANALYST
| ALERTNESS & CONCENTRATION | Must be able to concentrate on several things at one time and be alert to give and exchange information. |
| ABILITY TO DEAL WITH STRESS: | Must be able to work with deadlines, handle tense situations, resolve complaints, and control anger and attitude. |
| VISION:
| Far Visual Acuity - As necessary to drive and up to 50' to observe general public. Near Visual Acuity - Necessary for operating various equipment. Must be able to see a computer screen, keyboard, and read all types of paperwork. Peripheral Vision - As necessary for driving. Color Vision - As necessary for recognizing appropriate forms. Depth Perception - As necessary for driving. Night Vision - Same as above. |
| HEARING | (Normal Tones) Hears and comprehends spoken conversation over telephone and in person. |
| SPEECH | Speaks loudly and clearly enough to be accurately understood. Voice must be pleasant, tactful, and professional. |
| SITTING/STANDING | Combination of sitting and standing with approximately 10% sitting at desk. Stands when addressing members and employees. |
| WORKER MOBILITY | Can change positions at will. |
| WALKING | Not exceeding 500 feet. |
| LIFTING/CARRYING | Lifting and carrying materials and equipment necessary to provide solutions to member needs in their homes and businesses. Sometimes lifting more than 40 pounds. |
| PUSHING/PULLING | Required to evaluate systems inside a member’s home or business. |
| BENDING | Bends from neck for talking on telephone. Bends from knees to lift. |
| REACHING/HANDLING | Wrist, hand, and arm use is continuous for writing, using a computer, telephone, and using the tools necessary to evaluate and provide solutions in members’ homes and businesses. |
| TWISTING | May be required as necessary to evaluate issues and provide solutions. |
| CLIMBING/CRAWLING | May be required as necessary to evaluate issues and provide solutions. |
| ENVIRONMENTAL FACTORS | Job is located largely indoors in a heated/air-conditioned home or business. No extraordinary noise, light, fumes, or dust hazards present. |
| MACHINES/TOOLS/EQUIPMENT | In field: tools that provide member solutions may include drills, hammers, saws, etc. In the office: personal computer, computer printer, telephone, calculator, fax, copier, paper, pens, pencils, and stapler. |
| SAFETY EQUIPMENT | Ear, eye and head protection may occasionally be required. |
| SAFETY LOSS CONTROL PROCEDURES | Training in security measures for employees. Follows prescribed safety rules. Obtains and maintains CPR Certification and Defensive Driving Certification. |
| DRUG TEST | Required for pre-employment and random thereafter. |
| PHYSICAL EXAM | Employment entrance exam required. |
Requirements are subject to possible modification to reasonably accommodate individuals with disabilities provided it does not pose a direct threat or significant risk to the health and safety of themselves or other employees.
