About Us:The Cooperative Services Center (CSC) supports all call center and dispatch functions for Wake Electric Membership Corporation. Wake Electric is an electric distribution cooperative owned and controlled by thousands of people just like you—the consumer-members. Wake EMC provides reliable, safe, and affordable energy and related services. We operate as a cooperative business and continually improve our services to meet the needs of our members and enhance their quality of life.Summary: Learns and maintains working knowledge of the cooperative policies and procedures. Provide accurate, efficient, and timely service in handling consumer request and inquire