Position Purpose: Perform duties to provide efficient, courteous, and reliable communication and administrative support to Cooperative personnel. Essential Functions: Transmit and receive operational data and service order information using the Cooperative's radio dispatch system and computer system. Review service orders and assign orders to field personnel. Generate additional service orders as needed. Remotely disconnect/reconnect services. Monitor and operate BEMC's SCADA and Outage Management systems. Analyze outages as reported to determine the extent of the problem. Communicate with field personnel to facilitate the restoration of service during outages. Assist with the location of crews and defect