Position Summary: The Customer Care Representative will serve as the primary contact for sales, provision of services, problem resolution, payment arrangements, billing inquiries, general inquiries and account maintenance. The Customer Care Representative is accountable for the daily activity of residential and business customer support functions. Customer focus is the number one priority of this position. Essential Functions:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1. Treat customers as a priority, being proactive in anticipating current and potential future needs.2. Assist customers on the phone, in person, and via email.3. Identify and resolve service or operation issue