Qualified applicants must have a High School diploma or GED and 2-3 years of related work experience. Associate's degree or vocational training preferred.  Seeking individuals that are proficient in skills and knowledge in the following areas: General knowledge of customer service experience and general office practices. Basic office equipment and computer applications, including Word and Excel, and the ability to learn and navigate new software. Must possess the ability to quickly and accurately key member information, prepare correspondence to members, and process payments. Must be able to arrive and start work as scheduled.  Ability to analyze and effectively communicate bill calculations. Ability to learn and communica