Position Summary

The Manager of Enterprise Systems is responsible for planning, organizing, maintaining, and managing the staff of the Cooperative’s Enterprise.  This position has significant responsibility for providing efficient, dependable, and timely data, software, and workflow solutions that are in alignment with the business objectives of the Cooperative. This individual will plan, coordinate, direct, and design solutions to meet these objectives of the organization, as well as provide administrative direction.  This position works closely with all department heads to identify, recommend, develop, implement, and support software solutions for all departments within the cooperative. This position is responsible for overseeing the architecture, maintenance, and security of company databases.

Essential Job Functions

• Manage Enterprise Department operational and strategic planning, foster innovation, planning projects, and negotiating the allocation of resources
• Manage staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.
• Manage the deployment, monitoring, maintenance, development, upgrade, and support of all enterprise level applications, database systems.
• Maintain integrity, security, and reliability of all Member, Financial, and related data housed in the cooperative’s database systems.
• Work with all other departments to define requirements for new application, process, and workflow implementations and guide development decisions.
• Direct research on potential application and process solutions in support of procurement efforts to determine feasibility of the needed solution, balance enterprise ERP solutions vs outside applications.
• Keep current with the latest data, application, and workflow technologies to determine best practice for both internal solutions as well as application solution partners
• Oversight and maintenance of the budget of the Enterprise department
• Develop, implement, and maintain data backup, security, and disaster recovery plan to ensure the security of the cooperatives data warehouses
• Maintain relationships with outside software, hardware, and contract vendors
• Establish and maintain excellent working relationships with the cooperative’s executives, department heads, and end users

Position Requirements

• Education Requirements
  • Bachelor’s degree in the field of Computer Science or Information Technology, or a minimum of 5-10 years equivalent experience.
• Experience
  • MSDBA or equivalent experience of 5 years hands-on experience as a database administrator
  • 7 - 10 years of software and/or technology project management experience
  • Minimum of 2 years of supervisory experience
• Certifications
  • Laserfiche Gold Certification or equivalent experience and ability to gain certification to manage and maintain Laserfiche Enterprise Content Management system
• Knowledge and Skills
  • Knowledge of and ability to maintain best practices regarding cyber security, red flag information, personal data security, and employee data security
  • Possess an excellent knowledge of the practices and procedures and ability to work closely with Accounting, Billing, Business Development, Communications, Engineering, Field Services, Fleet Management, Information Technology, Member Services, Operations, and System Operations to fully understand the requirements of provided solutions
  • Proficient knowledge of utility enterprise data systems (CIS, FIS, AMI, GIS, OMS, MDM, etc.) enterprise level data reporting systems, and system integration methods.
  • Strong verbal/written communication skills with the ability to write policies, procedures, and processes
  • Excellent problem solving, customer service, and presentation skills
  • Excellent ability influence and make recommendations to end users at all levels of the Cooperative
  • Be an action oriented, independent, self-starter comfortable working in an unstructured, fast paced environment
  • Demonstrated experience to manage multiple, time-sensitive projects and competing priorities simultaneously with minimum guidance and high attention to detail
  • Ability to think and work at both strategic and tactical levels as required
  • Strong understanding of human resource management principles, practices, and procedures.
  • Knowledge of compliance, data privacy and cyber security best practices and laws
  • Strong leadership and excellent interpersonal skills.

Relationships

• Reports to Chief Technology Officer

Physical Demands 

(Scale: Rarely = Less than 5%, Occasionally = 5% - 25%, Frequently = More than 25%)

• Heavy lifting or moving of materials: Rarely – Up to 10 pounds.
• Operates Office Machines: Frequently
• Standing: Rarely
• Walking: Rarely
• Awkward Position (stooping, bending etc.): Occasionally
• Climbing Maximum: Rarely
• Eye-hand Coordination: Frequently
• Location: Indoor 99% of time, Outdoor 1%
• Work Conditions: Overtime, only as needed, including some nights, weekends, and holidays.

About Tri-County Electric Cooperative, Inc

At Tri-County Electric Cooperative, we actively work with our mission, vision and values in mind. Mission: The mission of our Cooperative family is to enhance the quality of life in our diverse communities by providing safe, reliable, and competitive electric and customer service to our member-owners as good stewards of the environment. Vision: Taking care of our member-owners Values: Reliable, Responsible, Integrity, Accountability, Respectful and Committed.

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