PHYSICAL OFFICE LOCATION: PEC Marble Falls District Office – 4302 North US 281, Marble Falls, TX 78654 Position Summary This position is responsible for providing front line interface to the membership in support of the Cooperative’s strategic initiatives. Essential Duties and Responsibilities Act as the primary point of contact to the Cooperative members Maintain a high level of courteous member service and professionalism at all times Communicate, mediate and negotiate with members to resolve issues Maintain working knowledge of Cooperative services and functions using a library of talking points, frequently asked questions and job aids to address member issues Crea