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Great River Energy is currently looking for an IT Endpoint Administrator with experience with packaging software applications, testing, patching and managing endpoints.Job responsibilities include, but are not limited to
Administers endpoint devices and collaborates with endpoint engineering
Responsible for the operation of Microsoft Endpoint Manager (MEM)
Performing monthly windows patching on computers and a virtual desktop infrastructure (VDI)
Manages tier 3 escalated incidents and service requests while provide training to tier 1 and 2
Identifies and implements process improvements
Represents service desk in division and enterprise level projects and initiatives
Validates and test all end point related changes to ensure successful deployment
Performs advanced diagnostics and troubleshooting of end point configuration, Office 365 and related software
Manages endpoint software maintenance renewals and partner with vendors for ongoing support
Performs account management tasks within Active Directory
Performs auditing of software, accounts, NERC related activities
Experience with Microsoft SCCM/MS Endpoint Configuration Manager
A positive attitude and a conscientious commitment to customer service and problem resolution.
Interpersonal skills and ability to interact and work with staff at all levels.
Ability to handle multiple tasks in a fast-paced environment.
Planning: ability to think ahead and plan within timelines and resources; develop scopes, plan and schedule work; set priorities and goals; anticipate and adjust for problems; evaluate workloads; measure and evaluate performance against established goals.
Time management: ability to successfully plan and implement objectives within established timelines and work schedules.
Ability to analyze problems and develop effective solutions at technical, strategic and functional levels.
Strong team player accomplishes tasks by working with others and being a good team player.
Ability to work independently, with minimal direction as a highly motivated self-starter.
Detail oriented and ability to perform thorough analysis of assigned work.
A typical starting range for this position is $87,000-$102,000. We offer market competitive base pay and adjust our offer accordingly based upon the value of the candidate’s knowledge, skills and experience. In addition, our Total Rewards strategy focuses on recognizing individual performance and rewarding business results. Our robust Total Rewards package includes exceptional benefits and retirement, a focus on continuous engagement, recognition, personal and professional development, and an emphasis on work-life effectiveness.
Bachelor’s Degree in technology related field and 3+ years of experience with IT endpoint support OR 2+ years post high school education in a technology related field and 5+ years of experience with IT endpoint support. Microsoft Windows Operating System, Windows Patching, Application deployment and patch management experience preferred. Image creation, testing and deployment through SCCM/MS Endpoint Configuration Manager experience is preferred. ITIL Foundations V3 certification preferred.
Qualified candidates please apply at www.greatriverenergy.com (under the Careers tab) by June 5, 2023. GRE values diversity, equity and inclusion and we are an equal employment opportunity employer.
Powering what’s possible Great River Energy is a not-for-profit electricity provider owned by our 28 distribution cooperatives in Minnesota and Wisconsin for which we generate and transmit electricity. We provide wholesale electric service to our member owners who distribute electricity to approximately 660,000 member consumers - or about 1.7 million people. A diverse mix of generation resources - Our power plants generate more than 2,800 megawatts of electricity and several solar arrays capable of producing 650 kilowatts. In addition, we purchase wind and hydroelectric energy.Your electricity is delivered through power lines to you. Every time you plug in your toaster, television or other electrical device, a system of power lines goes to work to bring you the power you need. Our job at Great River Energy is to keep the lights on by providing a safe & reliable supply of electricity.