The Springfield Headquarters is currently seeking applicants to fill a Systems Support Analyst (Service Desk) position in the Information Technology Department of the Information Services Division. This position (you) will be responsible for all facets of end user technologies at our Springfield Location. We are a customer focused environment that investigates, tests, implements, maintains, and supports all areas of technology related to the infrastructure and the end user experience within our largely Microsoft and Cisco environments.  What does a typical day look like for you as a member of this team?  You will:  Navigate cloud based solutions such as: Azure AD, Endpoint Manager, and Exchange Online Find solutions to issues, or find the ri