Provides professional, accurate, reliable, efficient, effective, and timely administrative support and records management services, including departmental support, desktop application expertise, document processing, imaging, centralized mail handling, copying, and office supply services. Effectively utilizes administrative support and records management services staff and technology to serve internal and external customers.
DUTIES AND RESPONSIBILITIES
Provides strategic direction, leadership, and development to administrative and records management staff, including making personnel decisions regarding hiring, termination, evaluation, promotion, and task assignments.
Plans, organizes, supervises, and coordinates short-and-long-term administrative services and records management projects in accordance with established practices, procedures, requirements, and technologies.
Develops, updates, and implements procedures to ensure administrative service needs are provided. Analyzes current business processes and reduces waste. Keeps abreast of current industry standard best practices regarding procedures, requirements, and improvements in order to facilitate work plans, training programs, and other efficiencies or cost improvements.
Assists in planning and implementing special events. Provides production and proofing assistance for PowerPoint programs, and InDesign/desktop publishing documents.
Responsible for ensuring that all paper and electronic records within the assigned area are maintained, managed, and stored properly.
Oversees management of all HRIS records.
Advises HR staff in proper records management techniques.
Performs other duties as assigned.
JOB SPECIFICATIONS
Education:
Associate’s Degree in related field
Microsoft Office certification, records management certification desirable.
Bachelor’s Degree in related field preferred.
Experience:
Five years’ minimum progressive office, leadership and supervisory experience. Microsoft Office and Adobe Creative Suite expertise; project management experience.
Skills and Abilities:
Strong written and oral communication skills.
Ability to communicate with individuals at all levels and work as part of a team.
Ability to manage multiple projects with varying scopes and timelines.
Demonstrated level of professionalism and positive attitude.
Ability to exercise flexibility to work effectively in a changing environment.
Strong problem-solving and decision-making skills to identify, anticipate and resolve problems at hand.
Strongly based in office procedures and practices, including certification in Microsoft Office. High competency in word processing, spreadsheet, database, imaging, desktop publishing, and operations applications. Thorough understanding of customers’ processes and day-to-day service requirements.
Ability to maintain a high degree of confidentiality.
Hoosier Energy is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, religion, sex, age, national origin, ancestry, genetic information, disability, veteran status or any other characteristic protected by federal, state or local laws.
Hoosier Energy is a generation and transmission cooperative serving 18 member electric cooperatives in central and southern Indiana and southeastern Illinois.