Supply, North Carolina
Maple Grove, Minnesota
Posted: 15-Aug-23
Location: Trenton, Tennessee
Type: Full Time
Categories:
Gibson EMC has an opening for Manager of Member Care for its Corporate Member Service Center located at 1207 S. College St., Trenton, TN.
SUMMARY:
Manages Member Care personnel and activities to provide exceptional service to member-owners, to contribute to the success of Gibson EMC and Gibson Connect, and to support our communities.
POSITION REQUIREMENTS:
- Bachelor degree in Business, Management, Marketing or related field of study
- Courses/training related to supervision, customer service, marketing/sales, key accounts management, and communications,
- Three to five years of supervisory/management experience
- Five years of customer service experience
- Valid Class D driver license
A complete Position Description can be found at www.gibsonemc.com.
BENEFITS:
Excellent benefits package including medical insurance, dental, vision, life insurance, short- and long-term disability insurance, defined benefit plan, 401(k), Paid Time Off, and paid holidays.
CULTURE:
Family atmosphere with dedicated employees who care about one another, our member-owners, and our communities. Challenging and rewarding work.
TO APPLY:
If you meet the qualifications and would like to apply for this position, visit www.gibsonemc.com/careers. Completed applications along with college transcripts should be emailed to applications@gibsonemc.com by Monday, September 25, 2023.
Equal Opportunity Employer-minorities/women/veterans/individuals with disabilities/sexual orientation/gender identity.
Education Degrees, Certificates, Licenses, and/or Training:
Required:
- Bachelor degree in Business, Management, Marketing or related field of study
- Courses/training related to supervision, customer service, marketing/sales, key accounts management, and communications,
- Valid Class D driver license
Preferred:
- Completion of utility specific supervisory and key accounts management course
Experience, Knowledge, Skills and Abilities:
Required:
- Three to five years of supervisory/management experience
- Five years of customer service experience
- Ability to apply good judgement in the handling of situations involving internal and external customers, treating everyone fairly and respectfully, applying policies consistently and striving for win/win outcomes.
