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Upper Cumberland Electric Logo
Upper Cumberland Electric

Carthage, Tennessee

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Jackson Purchase Energy Cooperative Logo
Jackson Purchase Energy Cooperative

Paducah, Kentucky

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National Rural Electric Cooperative Association

Arlington, Virginia

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Upper Cumberland Electric Logo
Upper Cumberland Electric

Carthage, Tennessee

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Darke REC Logo
Darke REC

Greenville, Ohio

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East Central Energy Logo
East Central Energy

Braham, Minnesota

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Sam Houston Electric Cooperative, Inc. Logo
Sam Houston Electric Cooperative, Inc.

Livingston, Texas

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Shenandoah Valley Electric Cooperative, Inc. Logo
Shenandoah Valley Electric Cooperative, Inc.

Rockingham , Virginia

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Maquoketa Valley Electric Coop Logo
Maquoketa Valley Electric Coop

Anamosa, Iowa

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East Kentucky Power Cooperative Logo
East Kentucky Power Cooperative

Maysville, Kentucky

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East Kentucky Power Cooperative Logo
East Kentucky Power Cooperative

Winchester, Kentucky

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East Central Energy Logo
East Central Energy

Superior, Wisconsin

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Member Experience Representative
PURPOSE OF POSITIONThe member experience representative is often the first point of contact for member inquiries, questions and concerns. Job responsibilities include but are not limited to: answering member phone calls, emails, and/or written questions. This position also provides available information upon request and researches or escalates issues as appropriate, attention to detail is a must. Personal qualities include attentiveness, accountability, and someone with a passion for providing an excellent member experience. This position is part of the member services team and works under general supervision from the member service supervisor. Requires a minimum of two years of customer or member services experience, call center experience is preferred. CORE COMPETEN


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