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Systems Support Analyst 2
Position Summary The Systems Support Analyst 2 Maximo works with Client Services, Fusion Teams, IT infrastructure teams, developers, testers, vendors and business users to ensure rapid thorough analysis and problem resolution and of incidents.  Activities include incident support, troubleshooting and testing to identify the possible cause of incidents; determining the appropriate course of action to resolve the issues with minimal business disruption, and establishing processes to ensure systems and applications availability. Responsibilities include installing and maintaining applications in production and lower environments including new releases, enhancements and upgrades. The Systems Support Analyst 2 will serve as liaison between departments and generate doc


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