We are looking for a dedicated and caring individual to provide exceptional customer service to our members.  You will be responsible for providing assistance to our members with their billing by processing remittance/payments and refunds.  Your exceptional customer service skills are needed to serve our membership by learning the processes surrounding member billing, meter reading, and electricity rates as well as assisting with credit collections, and other customer-related responsibilities. The successful candidate must possess outstanding interpersonal, listening, problem-solving, verbal and written communication skills; attention to detail; excellent organizational skills; and the ability to handle multiple assignments. This position requires you to use patience and understa