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National Rural Electric Cooperative Association

Arlington, Virginia

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Sunflower Electric Power Corporation

Garden City, Kansas

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Sunflower Electric Power Corporation

Garden City, Kansas

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National Rural Electric Cooperative Association

Arlington, Virginia

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CHELCO

DeFuniak Springs, Florida

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Member Service Representative
Job Summary: The Member Services Representative (MSR) will provide superior quality customer service by providing professional, courteous, and knowledgeable responses to the cooperative members and public.  They will promote a positive cooperative image while responding to member and public inquiries regarding services, payments, and outages. Supervisory Responsibilities:   No Supervisory Responsibilities Duties / Responsibilities: Answer member and public questions regarding the cooperative’s services and products in a calm, professional and courtesy manner while making independent decisions and maintaining confidentiality using the AEMC guidelines. This includes but not limited to: Service Rules and


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