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National Rural Electric Cooperative Association
Arlington, Virginia
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Member Service Representative
OBJECTIVES To provide courteous, prompt and accurate customer service to the members of the Cooperative, reflecting a professional image and promoting good will between the members, the general public and the Cooperative. Cooperates with other employees and departments to accomplish the goals of the Cooperative. RESPONSIBILITIES Answers incoming calls in a professional and timely manner ensuring that calls are properly completed. Processes member payments in office, night deposit box and by phone. Performs daily cash register balancing Receives member requests, processes paperwork and/or directs to correct dep
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