Requirements:    Opening for customer service position, in our Bend office, to provide excellent customer service to members including phones, outage response, personal contact, credit assistance, high bill complaints, name changes and payments. ESSENTIAL DUTIES AND RESPONSIBILITIES: Pleasant and professional appearance and manner  Willingness to work with customers and help resolve concerns and issues Answer questions with tact and accurate information Heavy inbound call volume and moderate outbound Consistent ability to provide accurate information to customers Cash handling, balancing, accounting, general computer and MS Office skills Positive and professional phone etiquette