Position Summary: Performs a wide variety of member service functions which includes reception of members, accepting and processing of payments to member’s accounts and preparation of accurate documentation to update member records.  Performs member service duties in response to service and billing question and member complaints in a timely and positive manner.       Essential Functions of Position: Principally works indoors in an office setting.   Must possess and maintain the ability to:   Respond in a positive manner to supervision. Work as a cooperative member of a team. Interact in a professi