Application Deadline: Sunday, September 29, 2024 ESSENTIAL JOB FUNCTIONS: With minimal supervision, performs a variety of Tier-2 network operations, service provisioning and network support tasks, including but limited to: analyzing, documenting, testing, maintaining, troubleshooting and supporting of Elevate Fiber Customers. Performs a variety of project tasks and requires good communications skills with the ability to work with users, coworkers and customers diplomatically, respectfully and skillfully. Exercises judgment and decision making in the diagnosis and resolution of computer and network hardware and software problems. Provides troubleshooting assistance and "how-to" help to customers rega