Director, Distribution Operations Center and Emergency Preparedness
Pedernales Electric Cooperative
Application
Details
Posted: 15-Oct-24
Location: Johnson City, Texas
Type: Full Time
Salary: Based on experience
Categories:
Engineering Services
Executive / Management
Operations
Preferred Education:
4 Year Degree
PHYSICAL OFFICE LOCATION: PEC Headquarters - 201 South Avenue F, Johnson City, TX 78636
Position Summary
This position is responsible for managing all operational activities related to the Distribution Operations Center and Emergency Preparedness to ensure safe, reliable and efficient delivery of power to the Cooperative’s members.
Essential Duties and Responsibilities
Plan, direct, and implement the Automation and Distribution Operations Center program to match strategic initiatives for operational reliability, efficiency, plant and utility automation and data management
Establish, maintain, communicate and adhere to practices, standards, and dashboards for Automation and Controls technologies, internal and external customers
Create a continuous improvement environment via knowledge sharing and collaboration
Investigate new technological opportunities that deliver innovative solutions and/or significant enhancements
Collaborate with operational and functional teams and leaders to deliver the planned Automation and Process Control business objectives
Maintain responsibility for Automation and Controls (SCADA) security strategy and planning.
Ensure all safety procedures involved in the dispatch operation are followed to protect the public, Cooperative personnel and equipment
Manage outage restoration planning and efforts, including major emergency restoration efforts
Develop and maintain lines of communication between the Distribution Operations Center (SCADA) and all internal and external departments regarding Automation and Controls operations, including emergency and management level notifications
Develop, implement, maintain, exercises and revise the Emergency Operation Plan
Serve as subject matter expert in handling and resolving difficult, escalated or complex restoration issues
Establish, maintain, and manage the Distribution Operations Center and Emergency Preparedness purchasing process, in accordance with purchasing procedures
Implement cooperative and departmental policies, procedures and service standards in conjunction with management
Supervise the work of office, administrative or customer service employees to ensure adherence to quality standards, deadlines and proper procedures, correcting errors or problems
Provide employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes
Discuss job performance problems with employees to identify causes and issues and work to resolve problems
Teach and instruct employees in job duties and company policies or arrange for training to be provided
Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action
Recruit, instruct and supervise subordinates
Interpret and communicate work procedures and company policies to staff
Develop and review operating procedures
Develop and manage department budget
Establish work priorities and activities
Recommend promotions, transfers, hires and other disciplinary action
Establish metrics and prepare monthly reports
Coordinate activities with other departments
Maintain the security of confidential information
Stay abreast of advances in technology
Demonstrate regular and prompt attendance
Performs other related duties as necessary or assigned
Supervisory and/or Leadership Responsibilities
A full range of supervisory activities, training, evaluation, counseling and recommendation for termination. This includes, but is not limited to, effectively communicating organizational policies and other information to subordinates, ensuring that employees have a clear understanding of their responsibilities.
Knowledge, Skills, and Abilities
Knowledge of business and management principles including strategic planning, resource allocation, leadership techniques and budgeting
Knowledge of using computer systems, which may include setting up and using hardware and software programs, entering data or processing information
Knowledge of principles and processes for providing customer service
Skilled in monitoring and managing performance
Skilled in establishing and communicating performance expectations and metrics
Skilled in time management
Skilled in prioritizing and managing changing priorities
Skilled in anticipating, identifying, analyzing and resolving conflict and problems
Skilled in budget development and implementation
Ability to communicate effectively verbally and in writing
Ability to successfully manage people, priorities, and processes
Ability to establish and maintain effective relationships with internal and external customers
Directly related experience may substitute for education
Ten years directly related electrical utility experience in the Operations Field, including five years leadership experience (24/7 Operations environment and/or system design)
Valid Driver’s License
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The employee may be required to stand; reach with hands and arms, stoop and kneel
The employee may be required to sit or stand for long periods of time
The employee may be required to lift, carry, push, pull or move up to 25 pounds
The employee may be required to travel
The employee will participate in emergency restoration and call-out duty
The employee is frequently exposed to outside weather conditions including wet and/or humid conditions
The noise level in the work environment is usually moderate to loud
Exempt employees receive a fixed bi-weekly salary to compensate them for all hours worked during each pay period
This position may be required to work more than 40 hours per week
This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of essential duties and responsibilities shall not be held to exclude other duties that may be assigned based on the needs of the Cooperative.
Headquartered in Johnson City, Texas, Pedernales Electric Cooperative (PEC) is the largest distribution electric cooperative in the U.S. We deliver electricity to over 360,000 accounts which serves approximately 1 million Central Texans across an 8,100-square-mile service area, growing at a rapid pace, year over year. Since our founding in 1938 by then-Congressman Lyndon B. Johnson, it has been our mission to provide safe, reliable, low-cost power to the members we serve.