Join our team at East Central Energy as a Contact Specialist! If you love helping others and thrive on delivering top-notch customer service, you’ll play a vital role in ensuring our valued members receive the reliable service they deserve. Apply today to join our co-op team! A day in the life • Respond to member inquiries via phone, email, and in-person, providing account information and resolving issues. • Maintain accurate member records, document communications, and handling billing concerns. • Set up payment arrangements, coordinate with community resources, and determine deposit requirements for delinquent accounts. • Process payments, balance the cash drawer, and ensure accuracy following audit procedure. • Monitor