Respond to Key Accounts member inquiries related to billing, electric use, rates, and associated policies and procedures and assist through regularly scheduled visits and frequent communication. Handles daily service orders such as new construction connects, disconnects, reconnects, and transfers of service. Process new online and in-person service applications. Accurately determine deposit amounts for Key Account members. Dispatches daily service orders through Mobil Workforce Management System. Maintains Key Accounts profiles for each Key Account member. Demonstrates an increasing knowledge and understanding of the industries in which the Key Accounts members operate.  Identifies trends or events which may prese