Position Summary:  The Member Solutions Representative will report to the Member Solutions Supervisor while supporting NHEC’s strategic and cultural goals by providing exceptional member service, maintaining effective relationships, and demonstrating professionalism and leadership. The role involves increasing technical knowledge, resolving member inquiries, and ensuring satisfaction through clear communication and problem-solving.  Responsibilities also include managing account setup, billing inquiries, and assisting with payment arrangements, while promoting NHEC’s services and Energy Solutions programs. The Member Solutions Representative will work