Company is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.

A Brief Overview
The Sales Coordinator serves as the central point of coordination between Sales, Marketing, and Operations. This position plays a pivotal role in ensuring the effectiveness of the sales organization by implementing and managing the Salesforce CRM platform, overseeing day-to-day sales operations, and coordinating the activities of internal sales staff and Door-to-Door (D2D) contractor teams. The Sales Coordinator ensures seamless communication across departments, monitors lead flow and sales performance, and supports customer retention
initiatives to maximize overall sales efficiency and customer satisfaction.

What you will do
• Leads the deployment and ongoing management of Salesforce CRM to ensure strong adoption and operational consistency across Sales, Marketing, and Customer Service.
• Develop CRM workflows, dashboards, and performance reporting that provide visibility into leads, customer interactions, and overall sales activity.
• Maintains CRM data accuracy and supports system users through training, troubleshooting, and process refinement.
• Oversees daily sales operations, ensuring lead management, follow-up, and activity levels remain aligned with organizational goals.
• Manages Door-to-Door contractor programs, serving as the primary liaison, validating data, and delivering performance and ROI reporting.
• Drives alignment and communication across Sales, Marketing, and Operations to support coordinated campaigns, operational handoffs, and internal reporting.
• Supports Customer Service by monitoring performance, driving retention and re-engagement initiatives, and providing training and messaging updates based on customer and churn insights.
• Serve as the point of contact between contractors and RIVR Tech internal teams.

Qualifications
• Bachelor's Degree bachelor’s degree in business administration, Communications, Marketing, or related field Required
• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job
• 3-5 years' Experience in sales coordination, CRM management, or telecommunications sales support. Preferred
• Excellent written and verbal communications skills
• Proficient in Microsoft Office Suite
• Proficient with Salesforce CRM (admin-level preferred)
• Proven organizational and analytical skills. Able to organize and prioritize multiple projects
simultaneously
• Proven ability to collaborate across teams and drive operational alignment.
• Driver License Preferred

About Lumbee River EMC

Lumbee River Electric Membership Corporation is a member-owned, electric distribution utility serving more than 54,000 members across parts of Cumberland, Hoke, Moore, Robeson, and Scotland counties. LREMC has 118 employees serving more than 63,000 accounts. The Cooperative has annual revenues of approximately $150 million and a total utility plant in excess of $375 million. LREMC receives its wholesale power from North Carolina Electric Membership Corporation. LREMC is committed to providing electric and other value-added services that improve the quality of life in the communities we serve. Our dedicated employee team delivers high quality, competitively priced products and services. We are committed to continuous improvement and to make LREMC our customers' first choice. The Cooperative’s mission is “Safety & Members First!”.

Connections working at Lumbee River EMC