To assist the IT department on all activities pertaining to WRVEC’s IT functions, while enhancing the WRVEC Mission and Vision Statements.

Essential Duties/Responsibilities:

Assist the IT team on specific projects at hand. Aid in the following: 

• Support the IT team with maintenance of company owned hardware and software. 
• Create and manage service requests, incidents, and problems utilizing a ticketing system. 
• Assist with trouble shooting and providing technical support.
• Imaging and preparing devices for deployment. 
• Organize and maintain IT assets.
• Troubleshoot and administer Windows/iOS based applications and business applications. 
• Administer user, groups, and security through Active Directory. 
• Create, maintain, and organize documentation. 

Internship participants will gain: 

• Knowledge of key IT practices applied within a professional environment.
• Experience the cooperative way firsthand while working side by side with professionals from all levels. 
• Develop administrative, professional, and interpersonal skills to the extent of being able to organize, analyze, and communicate with others in a productive and efficient manner. 

Position Requirements: 

• Technical Qualifications – Basic computer and operating system knowledge. Proficient in Microsoft Office.  
• Education – Enrolled in a College/University seeking a bachelor’s degree in Information Technology or Computer Science, currently maintaining a cumulative GPA of at least a B+ and provide current transcripts. 
• Cooperative Knowledge – No prior knowledge of the Cooperative is needed for such position, yet candidate must demonstrate the desire to excel into an IT related field. 
• Abilities and Skills – Must have the ability to analyze internal information. Maintain an organized work environment, demonstrate the willingness to listen/learn and maintain a positive attitude.
• Must adhere to strict company confidentiality and ethical standards. Must have strong problem-solving skills, accuracy, and attention to detail.  Must have the ability to multi-task, adapt to changes quickly, and work under pressure.
• Other Requirements – Work during normal office hours of 8:00 am – 4:30 pm and occasional travel.

Working Conditions and Physical Effort: 

• Inside office environment with regular posted office hours and occasional overtime, including weekends and holidays if necessary. 

Physical Effort and Dexterity: 

• Frequent physical activity to include sitting at a desk for prolonged periods of time, standing, walking, stooping, bending, lifting, and carrying materials under fifteen pounds.  

Machines, Tools, and Equipment:  

• Capable of operating a personal computer, calculator, printer, copy machine, telephone, shredder, and any other required office equipment.  

Visual Acuity, Hearing and Speaking: 

• Comfortable in speaking on the telephone and via online conference tools. Must be able to communicate clearly and accurately for work and safety compliance.  

Environment/Working Conditions:  

• Majority of work will be performed indoors. Normal office safety precautions and practices are required. Position may require travel to acquire supplies from time to time. The regular work schedule is Monday through Friday.  
  
  

Note: This job description is for a Student Internship. This is a temporary position offering no more than 360 total hours of employment. This position is a paid position, yet no benefits are provided with such position.  Management retains the right to assign or reassign duties and/or responsibilities at any time.

About White River Valley Electric Cooperative

The White River Valley Electric Cooperative's headquarters are in the beautiful Ozark Mountains, just outside the city limits of Branson, Missouri. Our origins trace back to 1935 when the Rural Electrification Administration (REA) was created to bring comforts to rural Americans – like electric lights to extend the day. While the White River Valley Electric Cooperative of today continues to invest in its electrical infrastructure to ensure the same comforts to our rural communities, we are also investing in the future of our communities in which we serve by bringing broadband to all our members. White River Connect, LLC was formed to build a world-class fiber network that will transform our rural communities just as our Cooperative's founders did with electricity 85 years ago.

Connections working at White River Valley Electric Cooperative