These specifications are solely a guide to some of the attributes sought by Sawnee EMC (SEMC) for this position and are not intended and should not be viewed as a job description. They are not intended to cover each aspect of the position as the scope and duties of a given position may change or be temporarily altered based on the business needs of SEMC.

PURPOSE

1. Auditing the billing process to ensure all bills are prepared and printed accurately in accordance with rate schedules and fee policies.
2. Demonstrate an attitude that the job exists to effectively serve every SEMC member, and, at every opportunity, the employee should strive to achieve increased member loyalty, satisfaction, and public support for SEMC.

DEMANDS

1. High school diploma or equivalency.
2. Two-year certificate or degree from an accredited college or university and a minimum of two (2) years of related accounting work experience and/or training, demonstrating proficient mathematical, monetary and office skills; or equivalent experience as solely determined by the Corporation.
3. Must have working knowledge and experience with SEMC electric rate calculations and possess the ability to discuss these calculations with SEMC staff.

REQUIREMENTS

1. High level of competency working within a Windows and Microsoft (MS) Office environment, including knowledge of Word Processing software (MS Word); Spreadsheet software (MS Excel); Internet, NISC Software platforms (e.g., Service/CIS, Financials/ABS), and other software in use by the Corporation. Advanced capabilities developing spreadsheets and graphs, building and operating formulas, inputting into databases, and constructing presentations.
2. Ability to communicate well with all departments of the Corporation, as well as members of the Corporation.
3. Valid driver’s license
4. Regular and reliable attendance record.
5. Flexible work hours as necessitated by circumstances, on-call functions, and irregular work shifts.
6. Flexibility for irregular work hours, including evenings and weekends as necessitated by circumstances.
7. Position requires that this individual report in time of natural disaster and weather-related emergency and recognizing that the Corporation (SEMC) is an electric utility.
8. Ability to work in a constant state of alertness and safe manner is an essential job function.

RESPONSIBILITIES

1. Reviewing billing for accuracy by ensuring all rate changes, service charges and other required information are reflected accurately on the bills.
2. Perform meter reading edits.
3. Ability to input bill factors, adjust bills, apply, and remove charges if needed.
4. Review meter reads to determine accuracy and reschedule meter reads if necessary.
5. Perform coordination with meter reading services and operations.
6. Keep Reports abreast of any issues with the billing process.
7. Ensures accurate consumer billing in accordance with current rate schedules.
8. Extracts data out of billing system to develop reports.
9. Adjusts and corrections to consumer records as needed.
10. Makes optimum use of time: Maintains current knowledge on advances and changes in SEMC policies programs and services, and in the electric utility industry in general.
11. Assists with Patronage Capital reporting, including estate review internal and externally, document preparation, and processing of monthly estates and reports.
12. Job requires the ability to work under frequent deadline pressures, multiple changing priorities, and frequent interruptions, along with assisting staff and customers as needed.
13. The duties identified above are the major responsibilities/essential functions of this position. These are not intended to cover each aspect of the position. At times, the scope, duties, functions, and responsibilities of a given position may change or be temporarily altered based on the needs of SEMC.
14. The basic requirement of every position is to perform all tasks, projects, and any other duties as requested and assigned by the reporting authority to fulfill the objective of SEMC.

PRINCIPAL ACCOUNTABILITIES

1. This position reports directly to the Coordinator of Billing.
2. This position does not have supervisory responsibilities or direct reports.
3. Requires the reliable and accurate performance of duties, to include decision-making responsibilities.
4. Internal Communication: This position’s internal customers consist of all SEMC employees and assigned contract workers.
5. External Communication: This position’s external customers include all SEMC members, the public, as well as vendors, emergency agencies, or regulatory agencies.

WORKING CONDITIONS

1. While performing the duties of this job, the work in general office conditions with sedentary physical requirements and is regularly required to sit, speak and hear, use hands to key, grasp, handle or feel; reach with hands and arms.
2. The employee is occasionally required to stand, walk, stoop, kneel, crouch, bend, kneel or crawl.
3. Duties are performed within a cubical workstation, office environment with extended periods of time spent working with a computer and reading print materials.
4. Duties require the physical ability of sitting, keyboarding, stooping, crouching, reaching, grasping, hearing, speaking, writing, operation of telephone, operation of miscellaneous office equipment, as well as other defined sedentary tasks.
5. The employee is frequently required to lift ten (10) pounds. The employee is occasionally required to lift twenty-five (25) pounds.
6. The vision requirements include close vision and ability to adjust focus.
7. The noise level in the work environment is usually moderate.

Applicants must complete an application prior to 5 PM, March 13, 2026. Apply online: www.sawnee.coop/careers. If you require a paper application or an alternate format, please contact us at 770-887-2363 extension 7568.

About Sawnee EMC

Sawnee Electric Membership Corporation, a five-time J.D. Power recipient, is an electric distribution cooperative headquartered in Cumming, Georgia. Sawnee serves electricity to approximately 203,540 meters in seven (7) counties of greater north Georgia. Sawnee’s total assets exceed $1 billion, with energy sales of 3.7 billion kWh and annual revenue of approximately $450 million. With a team of approximately 400 dedicated professionals and over 12,542 miles of distribution line, Sawnee always stands ready to meet the needs of its members-owners. SEMC strives daily to live up to their motto…“At Sawnee EMC, We’re More Than Electricity, We’re Service”. This institution is an equal opportunity provider and employer.

Connections working at Sawnee EMC