CRAIG-BOTETOURT ELECTRIC COOPERATIVE MEMBER SERVICE REPRESENTATIVE Reduced Full Time – 32 Hours per Week OBJECTIVE: To ensure that all contacts with members and all other parties the Cooperative interacts with are conducted in a professional, courteous, accurate and timely manner. REPORTING RELATIONSHIPS: Reports directly to the Director of Business Services Directs: None Position is full time and is non-exempt under the Fair Labor Standards Act JOB RESPONSIBILITIES: Professional and courteous answering of all telephone calls in a timely manner, patiently handling all member transactions, questions and concerns, to include completi