Information Technology Services Client Support Technician
Powder River Energy is a member-owned, rural electric cooperative located in beautiful northeastern Wyoming nestled between the Black Hills of South Dakota and the Big Horn mountains of Wyoming. Our team is driven by an outstanding culture, a strategic and engaged workforce, and a community minded cooperative that lives our values of safety, integrity, and accountability in everything we do. We are building an environment that rewards people with exceptional challenges and exceptional careers!
You would be joining a team whose purpose is to provide an exceptional team experience in the use of technology across the cooperative with specific focus on deploying, maintaining, supporting and securing devices, software and conferencing environments.
Skills and abilities that are required to perform this position successfully:
Experience with end-user support both remote and in person
Expertise in Microsoft Windows Domain and Office 365 environments
Expertise in PC, Tablet, Cell Phone diagnosis and troubleshooting
Experience with Microsoft Teams and Sharepoint
Exceptional Customer Service mindset
Skills and abilities in these areas are highly preferred to make an impact quickly:
CompTIA A+, ITF+, Network+, etc or similar certifications
Fundamental working knowledge of Active Directory
Fundamental working knowledge of Networking concepts
Dell KACE (K1000/K2000) experience
Ability to deliver technical training
For more information on PRECorp, a full job description and to apply for this position please go to www.precorp.coop. Please submit a cover letter and resume - All application materialsmust be submitted through the website. Position opened until filled. PRECorp is an EEOE and a Drug Free Workplace.
Associate degree (AA) or equivalent from two-year college or technical school; or six months to one-year related work experience and/or training; or equivalent combination of education and experience.
Powder River Energy Corporation (PRECorp), is Wyoming’s largest electric distribution cooperative serving nearly 12,000 members over the five northeastern counties of the state with residential and commercial electric service. With over 115 employees we pride ourselves in safety, integrity, innovation, accountability and commitment to community.
Some of the benefits offered include: Medical, Dental, Vision, Short and Long Term Disability, Life insurance, Paid Time Off, 401K and a Retirement Security Plan.